International shipping
Pay for shipping to your country.
This link is used when products are "returned to sender" due to us being supplied an incorrect address, as we are charged for returned products (it costs us an extra $16 when packages are returned to us by the postal service).
You can also use this link to purchase "Express Shipping" for within Australia.
Please check you have supplied the correct and complete address to us before we resend your order (you can email us via support@skinfriend.com).
We hope you understand and we look forward to helping you receive your package.
GST added at checkout (Australian orders only)
Ready to ship
UK / CANADIAN CUSTOMS TAX
Hey, just a quick heads up if you are ordering from the UK or Canada, you might be charged custom's tax. Our UK/Canadian customers say they only get charged tax sometimes, not with every order. We don't control these charges so you'll need to need to pay it to pick up your order.
REFUNDS
Hey BFF, we want you to be happy with your purchase.
So we have a "gentle-on-skin 90-day money-back guarantee" for skincare and supplements so there is no risk trying them.
Note that shipping, books and PDFs are not refundable. For more information, read our Refunds and Returns Policy.
SHIPPING
Skin Friend Pty Ltd is an Australian registered company and we ship our products to most countries worldwide. We send our products from sunny Gold Coast in Queensland.
All orders are processed within 1 to 3 business days (excluding weekends and public holidays).
Australian customers: Free standard shipping for orders over $60.
International customers: Free standard shipping ofr orders over $150.
For more information, refer to our Shipping page.
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