Skin Essentials

No you don't need to have eczema to buy from us. We are a health-focused company with products for all skin types and health concerns, from eczema, acne and ageing skin, to fatigue, immunity and muscle cramps – we’ve got you covered. Our pure powder supplements can be taken for general health and wellbeing, there are no nasties, the doses are safe for long-term use and they help protect against common nutritional deficiencies. This is especially great for little ones who are fussy eaters! Our skincare is suitable for all skin types, from sensitive, dry and cracked to normal. Take our QUIZ to get a tailored recommendation to find products that suit your needs. 

Both creams target irritated skin but differ in texture and benefits. Eczema Friend is our TGA-registered rash cream that relieves symptoms of mild eczema, dermatitis, red rashes and itchy skin. If you are fussy about creams, you’ll love Eczema Friend as it looks and feels invisible when applied to your skin. Eczema Friend is deeply moisturising and it looks and feels like 24-Hour Rescue, but it’s even more hydrating!

Wonder Zinc contains iodine-rich organic seaweed extract and non-nano zinc to soothe and seal scratches and cracked and irritated skin, and it soothes nappy (diaper) rash by acting as a barrier. Wonder Zinc has a lightly oily zinc cream feel and a slight earthy scent thanks to a tiny amount of natural seaweed extract. All our creams are free of fragrance (parfum, which are hormone disrupters) so we let the natural scents shine.

You can use Eczema Friend and Wonder Zinc at the same time (apply Eczema Friend first) or use them separately. Shop for Eczema Friend here and Wonder Zinc here.

Eczema Friend is a new generation itch-busting eczema cream, launching in 2025 but you can order it now for early-bird delivery in 2024. This lush, invisible eczema cream took two years to create; it's a TGA-registered skin cream and was awarded an innovation grant from the Australian Government. Our Skin Friend community tested it and provided feedback so we know this eczema cream effectively relieves symptoms of mild eczema, dermatitis, red rashes and itchy skin. Grab Eczema Friend here.

Eczema Friend, our itch-busting eczema cream, is suitable for babies and toddlers. It contains gentle ingredients that soothe skin. Apply it 1-3 times daily. Eczema Friend relieves symptoms of mild eczema, dermatitis, red rashes and itchy skin. It is a steroid-free rash cream. Shop for Eczema Friend here.

If your baby has nappy rash (diaper rash), apply Wonder Zinc to the irritated area, as Wonder Zinc relieves nappy rash by acting as a barrier. Shop for Wonder Zinc here.

Facial eczema can be extra sensitive, especially around the eye area. Eczema Friend is a steroid-free eczema cream that is safe to use on your face and eye lids.

No. If you are currently using a topical steroid to treat your eczema, dermatitis, psoriasis or rosacea, our nutritionist Karen Fischer says to chat with your doctor about weaning off slowly (e.g. half strength or every second day). Topical steroids are generally safe for short-term use. But with long-term or excessive use, your skin may become thin and fragile, so don’t suddenly stop using topical steroids as this may cause rebound flares or red skin syndrome. In the meantime, you can apply Eczema Friend under the steroid cream to help strengthen your skin barrier. Then after a month or so, you might be able to switch to just using Eczema Friend.

Again, chat with your doctor first and don't go cold turkey. Slow and steady wins the race. Dietary changes and avoiding your triggers are also important so buy our Eczema Detox Clear Skin Toolkit to combat your eczema naturally from both inside and out.

Yes, we ship our products from Australia to the following countries: the United States, Belgium, Denmark, France, Germany, Hong Kong SAR, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Philippines, Portugal, Singapore, Sweden, Switzerland, Thailand and the United Kingdom (England, Scotland and Wales only).

CANADA: Due to the postal strike we are temporarily not shipping to Canada.

FYI: Canadian and UK orders might be subject to customs tax, which is often (but not always) charged by your country. You will be required to pay this tax once the package arrives in your country. If we were Harry Potter we could make this charge go away, but we can't :)

It depends on where you live. We are located in Queensland, Australia. If you choose the standard shipping option, orders within Australia will take 5-7 business days to arrive. Express shipping will be a speedy 1-3 business days.

Overseas deliveries can take anywhere from 7-16 days, but they are often sooner rather than later. If you want your order within 5 to 10 days, choose the Express Shipping option. Delivery details, including your shipping tracking number, will be provided in our Shipping Confirmation email so it's easy to track your order.

You can contact us through our contact page or email support@skinfriend.com and we will be happy to assist you.