skinfriend.com for sensitive skin
skinfriend.com for sensitive skin
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Contact Skin Friend

Hello! Thanks for visiting Skin Friend. We love our customers and want to stay in touch.

Pandemic update: We are committed to supplying our customers with products during the current pandemic. We have kept all of our staff in employment (some are working remotely). We have a small team who pack our orders in the Skin Friend office (we do not outsource packing, so we can control quality and hygiene). We post/ship orders on Mondays, Tuesdays, Wednesday and Thursdays. Stay well xx

As we receive more than 70 emails daily, please read the following options so we can quickly answer your inquiry:

1. If you have an order inquiry contact us via the form, below.

2. If you have health questions or eczema detox/eczema diet questions please check our handy FAQ page.

3. If you need to email us with a health question please limit your email to one quick question. Alternatively, join our caring Facebook Eczema Diet Support Group (we have lots of eczema diet/detox devotees who share great tips). You will need to be logged into Facebook to join the group.

4. If you have a Skin Friend AM or PM question check our Supplement FAQ page.  

5. If you have a bunch of personal health questions or need extra guidance while following our programs, book a consultation with our registered nutritionist Katie Layland via this link

6. You can also read our general FAQ page for instant answers - this page is frequently updated and is packed with helpful advice and tips.

Office hours:

Monday to Thursday 8.30am to 4pm (AEST). Our office is closed on Fridays. 

Skin Friend is located on the Gold Coast (Qld, Australia). If you are searching for our time zone, check Brisbane Queensland time (AEST), NOT Sydney time.

Office phone: 07 5650 1107

Office mobile: 0468 835 544 (during office hours only)

FAQ: How do I contact Karen Fischer?

Karen receives hundreds of emails each week and her staff (Bonnie and Grace) will happily assist you with your inquiry. Submit your details, below, and we will get back to you shortly. Often enquiries are answered quickly, but please allow up to 72 hours for a reply.