Contact Skin Friend
Hello! Thanks for visiting Skin Friend.
We love our customers and want to stay in touch. As we receive more than 70 emails daily, please read the following options so we can quickly answer your inquiry within 24-hours (during weekdays):
1. If you have an order inquiry contact us via the form, below, and please include your full name and order number if you have one.
2. If you have health questions or eczema detox/eczema diet questions please check our handy FAQ page.
3. If you have a health question please limit your email to one quick question. Alternatively, join our online Healthy Skin Kitchen Membership for ongoing support, community connection and chat forums about Karen's diet programs.
4. If you have a Skin Friend AM or PM question check our Supplement FAQ page and email us (below).
5. You can also read our general FAQ page for instant answers: this page is frequently updated and is packed with helpful advice and tips.
We have staff working remotely 5 days a week, and we are in the office Monday, Tuesday and Thursday 9am to 4pm (AEST) to answer calls. Our office is closed on Wednesday and Fridays but we are contactable via email 8am-4pm every weekday, including Wednesday and Friday.
Skin Friend is located on the Gold Coast (Qld, Australia). If you are searching for our time zone, check Brisbane Queensland time (AEST), NOT Sydney time.
Office phone: 07 5650 1107
Office mobile: 0468 835 544 (during office hours only)
FAQ: How do I contact Karen Fischer?
Submit your details, below, and we will get back to you shortly. Often enquiries are answered quickly, but please allow up to 72 hours for a reply if contacting us on Friday or the weekend.
We post/ship orders worldwide on Mondays, Tuesdays and Thursdays.