Contact Skin Friend

Hello! Thanks for visiting Skin Friend. 

We love our customers and want to stay in touch. As we receive more than 70 emails daily, please read the following options so we can quickly answer your inquiry within 24 hours (during weekdays):

1. If you have an order inquiry, contact us via the form below and please include your full name and order number if you have one.

2. If you have health questions or eczema detox/eczema diet questions please check our handy FAQ page.

3. If you have a health question, please limit your email to one quick question. Alternatively, join our online Healthy Skin Kitchen Membership for ongoing support, community connection and chat forums about Karen's diet programs. 

4. If you have a Skin Friend AM or PM question, check our Supplement FAQ page and email us (below).  

5. You can also read our general FAQ page for instant answers. This page is frequently updated and is packed with helpful advice and tips.

Office hours:

We have staff working remotely 5 days a week and we are in the office Monday, Wednesday and Friday from 9am until 5pm Australian Eastern Standard Time (AEST) to answer calls. The office is closed on Tuesdays and Thursdays.

Skin Friend is located on the Gold Coast (Queensland, Australia). If you are searching for our time zone, check Brisbane Queensland time (AEST), NOT Sydney time.

Office phone: 07 5650 1107

Office mobile: 0468 835 544 (during office hours only)

FAQ: How do I contact Karen Fischer?

Submit your details below and we will get back to you shortly. Often enquiries are answered quickly, but please allow up to 72 hours for a reply if contacting us on Friday or the weekend. 

Shipping:

We post/ship orders worldwide on Mondays, Wednesdays and Fridays.