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Contact Skin Friend

Hello! Thanks for visiting Skin Friend. We love our customers and want to stay in touch. As we receive more than 70 emails daily, please read the following options so we can quickly answer your inquiry:

Christmas holidays: 

We are currently on holidays and all orders will be sent the week beginning January the 6th. For a faster delivery, please choose the Express Post option when ordering. We have discounted this shipping option during the holidays.  

1. If you have an order inquiry contact us via the form, below.

2. If you have health questions or eczema detox/eczema diet questions please check our handy FAQ page.

3. If you need to email us with a health question please limit your email to one quick question. Alternatively, join our caring Facebook Eczema Diet Support Group (we have lots of eczema diet/detox devotees who share great tips). You will need to be logged into Facebook to join the group.

4. If you have a Skin Friend AM or PM question check our Supplement FAQ page.  

5. If you have a bunch of personal health questions or need extra guidance while following our programs, book a consultation with our registered nutritionist Katie Layland via this link

6. You can also read our general FAQ page for instant answers - this page is frequently updated and is packed with helpful advice and tips.

Office hours:

Monday to Thursday 9.30am to 3pm (AEST). Our office is closed on Fridays. We are closed Thursday, December 12th 2019.

Office phone: 07 5663 8001 (International +61 7 5663 8001 - remember to add your country code first)  (please do not call during holidays: December 20th to January 6th 2020) 

Office mobile: 0468 835 544 (please do not call during holidays: December 20th to January 6th 2020) 

Skin Friend is located on the Gold Coast (Qld, Australia)

FAQ: How do I contact Karen Fischer?

Karen receives hundreds of emails each week and her staff (Katie, Bonnie and Kelly) will happily assist you with your inquiry. Submit your details, below, and we will get back to you shortly. Often enquiries are answered quickly, but please allow up to 72 hours for a reply.